Delivery Disclaimer

Delivery & Fraud Messaging Disclaimer

At Loulerie Jewellery, your trust and safety are our top priorities, especially when it comes to deliveries. We ship worldwide using trusted couriers like DPD and DHL. Unfortunately, fraudsters frequently send fake delivery messages pretending to be from these carriers. These messages are not sent by Loulerie Jewellery, DHL, or DPD and are designed to phish for personal data, install malware, or trick you into making payments to unauthorised sites.

Below you’ll find information straight from the couriers about how to spot real vs fake messages, and official fraud awareness resources you can follow.

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 Official Courier Fraud Awareness Pages

DHL Fraud Awareness

DHL Fraud Awareness (official guide on spotting and reporting fake emails, SMS, and social media scams)
https://www.dhl.com/ie-en/home/footer/fraud-awareness.html

This page explains how DHL communicates legitimately, the email domains they use, and how to report suspicious DHL-branded messages.

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DPD Fraudulent Messages & Phishing

DPD Fraudulent messages and phishing — DPD official guidance (explains how fraudsters use the DPD brand and what official communications look like)
https://www.dpd.com/ee/en/fraudulent-messages/

This resource outlines phishing and scam examples, what email domains DPD actually uses, and how to protect yourself.